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  The 16 point promise -
 
  1. We receive title order and signed contract
  2. If purchase- we send information sheets to both realtors to be filled out and returned.
  3. We will then contact the lender to let them know we have received the contract and ask for any missing information
  4. We simultaneously order title from the abstractor, the survey from the surveyor and the lien certificates as required by county
  5. Once we receive title back our attorney examines it for any issues related to chain of title or unreleased mortgages or judgments
  6. If there are any issues they are addressed immediately and the mortgage company will be notified
  7. Title binder is sent to mortgage professional and followed up with a call to confirm receipt
  8. Update E-mail– 1 week from receiving order
  9. Update E-mail– 2 weeks from receiving order
  10. Update E-mail– 3 weeks from receiving order
  11. Pre-Closing Call to confirm time and date
  12. Attend the Closing
  13. Signed Docs are sent ASAP to lender to ensure on time funding
  14. The morning of funding we follow up with funder to ensure they have everything they need to fund on time
  15. We receive the wire and all checks are mailed to the proper parties along with required signed Docs
  16. After Closing Thank You/Survey e-mail